The survey says … Help rate Cleveland’s kosher offerings
BY: NINA POLIEN LIGHT Freelance Writer
A Maryland-based firm wants to know what you think about Cleveland’s kosher restaurants, bakeries and food markets.
Kosher Community Surveys LLC (KCS) invites anyone who has purchased kosher food locally within the last year to take a 20- to 25-minute survey at: www.Cleveland.kosher-community-surveys.com. The easy-to-navigate site will remain active through the end of January. Questions range from marital status and synagogue affiliation to whether consumers have shopped at specific establishments. Those answering affirmatively (about buying kosher) are asked to rate price, cleanliness, service, selection and quality.
The purpose of the survey n which has previously been conducted in Boston, the District of Columbia, Baltimore, Chicago and Philadelphia n is threefold, says Neil Rosenbaum, KCS founder: Provide data so consumers can make informed choices; recognize high-quality establishments; and compile feedback for kosher businesses “so they can improve their establishments, improve customer service, and consequently make more money.”
Rosenbaum acknowledges that the survey is not scientific, but “our goal is always to get a large enough number of participants to reflect the general perception of the community.”
Data is expected to be compiled in February, at which time KCS will share the results with Cleveland’s Jewish community and kosher business owners. Participants who wish to receive a final report are asked to submit their e-mail address.
“In addition to providing quantitative scores for each establishment, the survey report includes a summary of written comments as well as a kosher directory for the Cleveland area,” Rosenbaum says.
Kosher Community Surveys LLC (KCS) invites anyone who has purchased kosher food locally within the last year to take a 20- to 25-minute survey at: www.Cleveland.kosher-community-surveys.com. The easy-to-navigate site will remain active through the end of January. Questions range from marital status and synagogue affiliation to whether consumers have shopped at specific establishments. Those answering affirmatively (about buying kosher) are asked to rate price, cleanliness, service, selection and quality.
The purpose of the survey n which has previously been conducted in Boston, the District of Columbia, Baltimore, Chicago and Philadelphia n is threefold, says Neil Rosenbaum, KCS founder: Provide data so consumers can make informed choices; recognize high-quality establishments; and compile feedback for kosher businesses “so they can improve their establishments, improve customer service, and consequently make more money.”
Rosenbaum acknowledges that the survey is not scientific, but “our goal is always to get a large enough number of participants to reflect the general perception of the community.”
Data is expected to be compiled in February, at which time KCS will share the results with Cleveland’s Jewish community and kosher business owners. Participants who wish to receive a final report are asked to submit their e-mail address.
“In addition to providing quantitative scores for each establishment, the survey report includes a summary of written comments as well as a kosher directory for the Cleveland area,” Rosenbaum says.
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