Boil alert

Residents in the shaded areas were under a boil alert from Oct. 17 to Oct. 19.

A boil advisory for residents of Gates Mills, Highland Heights, Lyndhurst, Mayfield, Mayfield Heights, Richmond Heights and South Euclid was lifted Oct. 19.

The boil advisory was put in place Oct. 17 after a water main break on Highland Road near Harris Road in Richmond Heights, causing low pressure or no water service in the affected communities.

As of 8:30 a.m. Oct. 19, Cleveland Water had received results from the water samples taken Oct. 18, showing no pathogens were present in any sample, according to a statement on Cleveland Water's website. The water is safe to drink and use as normal.

Customers who were under the boil advisory may see intermittent discoloration in the next day or two as Cleveland Water continues to flush the water. Some customers may see air escaping from faucets, or cloudy or milk water due to dissolved air, which is normal as the utility continues evacuating air from the distribution system, according to Cleveland Water.

Crews are continuing to work on the transmission main break, and Highland Road is closed from Trebisky to Harris.

This is a developing story.

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