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I rarely read fiction and almost never read collections of short stories, but I just finished a book of short stories by an author who was born to a Laotian family in a refugee camp in Thailand and grew up in Toronto. The book, “How to Pronounce Knife” by Souvankham Thammavongsa, made a real impression on me.

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Headlines. Commercials. Social media. They all are filled with loud proclamations of values, principles and positions. We are bombarded with t…

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Sales is a profession, let me repeat, sales is a profession.

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• What do you think?: People love to give their opinions or advice. If you want them to think that you value their opinions, just say this. Th…

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Are you in control or a victim?